What the team recorded
What went well
- Coverage and accuracy now have clear targets: 90% camera coverage, and at least 90% agreement with a manual count.
- Someone is named for system performance and for project spending.
- Severity levels give technical issues an order.
- The team has a clearer picture of what reliable parking information requires.
What could be improved
- New-lot onboarding still needs its own estimate. It is outside the current hour total.
- The performance targets have not been checked against a running system.
- Outdated counts need to be caught before a driver relies on them.
- Communication still has to improve when a technical issue takes availability offline.
Lesson
Showing an open stall is not enough. The count has to be accurate and current. Measurable targets and a written response path are what let the team decide what to do next.
Document Retrospective